Updated May 13th 2025

General Class/Program Policy

1. All classes will be conducted via Zoom. Attendees must have a device with audio and video capabilities, as well as an internet connection.

2. All Japanese Fundamentals classes and workshops will be recorded, and students will have access to the recording for a limited period.

3. Sharing of any Zoom Meeting information or recorded videos with third parties is not allowed. Students must use their registered names as the usernames when joining each session. Attendance will be taken for each lesson.

4. Classes are designed for students 16 years and older. Please contact the language program manager before registering if the student interested is younger than 16 years.

5. Each class will have a minimum of 5 students & a maximum of 15 students. JASDFW reserves the right to cancel the class if it does not meet the minimum attendance number.

6. For a class that uses a textbook, students will be provided with textbook information to order online on their own. They are expected to have it ready before the first day of class. 7. Occasionally we are required to replace an instructor or change the schedule. While we try to avoid these changes, we reserve the right to make them as needed.

8. Students should check their spam or junk email folders to avoid missing any confirmations or emails from the instructor.

9. Student contact information collected from the registration process may be given to the instructor of the class for teaching and/or emergency purposes.

10. Please keep receipt of tuition payment when registering online.

Lesson Cancellations

11. Lessons will be rescheduled when JASDFW cancels a lesson due to teacher emergencies or other unforeseen and nature related circumstances. A tornado warning in the Dallas area, power outages and loss of internet connections have led to lesson cancellations in the past.

12. If a lesson is canceled, the schedule typically shifts by a week pushing the last day of class later. However, the teacher and students may come to an agreement to meet on another day of the same week or twice in another week.

13. If no students are present in a particular lesson for no apparent reason, the session will not be canceled or rescheduled. The instructor will record the lesson and the recording link will be sent to the students the following day.

Course Cancellation/Refunds

14. If we cancel a course due to low enrollment or other unforeseen circumstances, students already registered will be notified via email and receive a full refund.

15. Course cancellations due to low enrollments will be determined no later than 3 days before the starting date.

16. Cancellation Refunds:

• Cancellations made at least 7 days before a class starting date will receive a 100% refund.

• Cancellations from 7 days to 1 day (24 hours) before a class starts will receive a 75 % refund.

• Refunds will not be granted for cancellations made less than 24 hours before the start of a class. After that, tuition is non-refundable and non-transferable.

• Please email the language program manager to request tuition refunds.

• Notwithstanding the above policy, JASDFW reserves the right to grant refunds contrary to this policy on a case-by-case basis.

Certification

17. Students may request a certificate of completion by emailing to the language program manager at the end of each term. To qualify for a certificate of completion, students need to attend 6 or more live sessions and complete at least 6 assignments during the session.

18. Completing our classes is different from passing the Japan Language Proficiency Test or any other test of Japanese skills.

Class Recording and Copyright Policy

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